THE NAME ON YOUR TICKET

Every ticket (including camping and accommodation tickets) needs to have the holder’s NAME and ADDRESS on it (same as their ID). When adding your details, you will have to upload a PHOTO as well, which won’t be visible on your ticket, but on your EC account only.

Tickets are nominal, so you can’t enter the festival if you don’t  have your name & your photo. The address is necessary just for a double check, especially in case of a common name.

In order to receive the wristband and enter the festival, it is necessary for the ticket personalization to be complete. You can personalize your ticket for free within the first 7 days after purchasing it; thereafter, a personalization fee will be applied. Use the EC website while you do this.

You can upgrade your ticket or full pass either from your EC account or at the festival.

Every ticket can be upgraded online or on site.

If you have a voucher or an invitation, you need to redeem it here until the date mentioned on it and to personalize it.  

You will not be able to enter the festival with a voucher.


OPENING HOURS

The festival will open at 2 PM on Thursday, July 16, and will remain open until 8 AM on Monday, July 20.

EC Village, the festival’s campsite, will open at 12 PM on Wednesday, July 15, and will stay open until 10 AM on Monday, July 20. You will need a Camping Pass to enter. 

 

Important:

Minors up to 7 years old benefit from free entry if they are accompanied by a legal guardian who owns a valid entry ticket.
Minors under 16 can enter if they have approval from a parent or legal guardian, accompanied by them or another adult responsible for supervising them. One adult can accompany up to 3 minors.
Minors aged 16-17 need a parental statement for participation.
The Organizer is not liable for fraudulent statements; the submitter is responsible for their authenticity.

The consent form can be downloaded from here to be filled in. Make sure you have it at the festival's entrance.

GET YOUR WRISTBAND EARLY

To save time, you can visit a Swap Point, show your ID, and swap your ticket into a wristband before the festival begins. Be the first one to brag about it on your Insta stories and avoid the long lines at the entrance of the festival. Pre-Swapped wristbands can go straight to the fast lane.

IMPORTANT: Pre-Swap is not available for day tickets. Minors can only get their wristbands at the festival.

Swap points are available in Cluj-Napoca at Iulius Mall ground floor and in Bucharest at Promenada Mall and AFI Cotroceni.

You can also order your own wristband in Cluj and Bucharest via Wolt, starting from July 8.

Cluj-Napoca:

Iulius Mall
July 8 - July 15
At the EC Point, ground floor, and E.ON Concept Store, ground floor, 10:00-22:00.

July 16 - July 17
At the EC Point, first floor, and E.ON concept store, ground floor, 10:00-22:00.

Bucharest:

Promenada Mall Bucharest

EC Point, first floor, Piazetta H&M, Calea Floreasca 246B.
From July 8 to July 17, 10:00-22:00.

AFI Cotroceni

glo island, Bulevardul General Paul Teodorescu 4.
From July 8 to July 17, 10:00-22:00.

  

ONLINE TOP-UP

Every payment made inside the festival is cashless, as you can pay for anything using your wristband. For that, you need to top-up money on it. In order to do so, you will have to create an account and register your ticket here.

It’s easy, just follow the steps below:
• login or create an account on our website;
• register your ticket code on the Cashless platform;
• top-up money.

This is called an online top-up. When you swap your ticket into a wristband, the wristband will be automatically connected to your cashless account and will have that amount of money on it.

Once registered in the Cashless platform, tickets can no longer be sold through the exchange platform.

On-site top-ups are also available at the festival, every day from 11:00 to 6:00 (the next day).The maximum amount of cash that can be topped up is 2.500 lei.

From 6:00 to 11:00, top-up will be available only online. 

Your wristband must be activated inside the festival area to use the top-up amount. After you activate the festival wristband, your balance will be displayed with your top-up. You can activate your wristband by scanning it at a bar or vendor.

After every online top-up, you will have to scan your wristband at any payment point to confirm the new balance.

Refund

IMPORTANT:
Cash refunds of the remaining balance on the wristband, requested at the festival cash desks, are subject to a 3% processing fee. This fee will be deducted from the refunded amount and applies regardless of the method used to load funds onto the wristband.

Refunds requested after the festival has ended, online via bank transfer, are not subject to this processing fee.

By requesting a refund during the festival, the participant acknowledges and agrees to the application of this processing fee.

GETTING TO THE FESTIVAL AND BACK

The Electric Castle festival ground is located 30 km (18 miles) outside Cluj-Napoca, in the village of Bonțida. If you’re not staying in EC Village or Bonțida, you can come by train (EC Trains are the best option), bus, or car.


We’re constantly working on improving transportation to the festival and back.
* A whole street in Bontida will be used to load up to 5 buses at once, making the trip back to town as quick as possible.
* Average 30 min bus queue during peak times.
* Dedicated Whatsapp Chat: For transportation issues only, to stay in touch with you and find solutions ASAP when you need them: +40752653049


Scroll down to get to know all the transportation options.

 

BY EC TRAINS (INTERREGIONAL)

You can choose to travel to Electric Castle with a dedicated EC train that will leave a few times a day, from Gara Mica (Cluj-Napoca). Only festival goers with valid train tickets and festival tickets will be allowed on this train. The EC train will stop in Jucu, where you will get into a dedicated bus that will take you to the festival. The price of a ticket is 35 LEI and it covers the whole journey Cluj->Bontida.

This is the easiest and fastest way to get to the festival as you’ll avoid the rush hours on road.


Tickets are sold exclusively online. EC trains have limited capacity, so we strongly recommend buying a ticket in advance. When purchasing, select your departure date and time; the ticket will only be valid for that journey.

Unused EC train tickets can be used for any ride with EC buses.

Get your EC Train ticket here

BY BUS - NON STOP

There will be non-stop buses leaving from Iulius Mall and Expo Transilvania to the Castle and back, all day and all night long. We strongly recommend you to buy bus tickets in advance, online (card payment). Tickets will also be available in the bus stations (paying with your wristband, via card, or in cash). A bus ticket costs 35 LEI/way and can be used for any ride during the festival.

Facilities at the Iulius Mall bus station:

  • 24h or 5-day parking lots at Iulius Mall. Go to Info Parking and show your EC wristband to benefit from a discount.

  • Info Point

  • Access to toilets in Iulius Mall

  • Food court and drinks at Iulius Mall

  • Easy access via CTP buses


First bus from Cluj-Napoca: July 16, 11:00 AM


Last bus from Bontida: July 21, 11:00 AM


Bus stations when returning to Cluj-Napoca: Aurel Vlaicu bus station - near Expo Transilvania, Iulius Mall.

Special rides for EC Village
For those who want to check in early, there will be dedicated buses from Cluj-Napoca on July 14 & 15, leaving from Expo Transilvania, every hour between 11:00-18:00. Tickets can be bought on the spot paying with card or cash (35 lei).

 

GET YOUR EC BUS TICKET HERE

BY CFR TRAINS

You can also choose to travel to the festival by a regular train. Take the train to Bontida station - any CFR train that passes through Bontida will stop there. You can find the CFR schedule here. Once you get to Bontida, you will have to walk for about 40 minutes until you reach the festival’s entrance.

BY PLANE

If you’re traveling from a different country, we recommend you fly to Cluj-Napoca Airport (airportcluj.ro) (30 km from the festival site). From the airport, you can go to one of the departure points of our transport options (Iulius Mall and Expo Transilvania), to the train station, order a ride through , or take a taxi to the festival site.

BY FLIXBUS

If you’re traveling from a different country, you can choose to hop on a Flixbus and benefit from a 20% discount on the trip by filling in the form here.
From the bus station, you can go to one of the departure points of our transport options (Iulius Mall and Expo Transilvania), to the train station (10 minutes walk), order a ride through Uber, or take a taxi to the festival site.

BY CAR

We strongly advise you to leave your car at home. Use our trains or shuttle buses!

However, if you choose to come by car, share the ride with your friends. If there are no empty seats when you arrive at the festival, we will offer you free parking (spots are limited) and you get the chance to win some cool prizes. This action is part of our sustainability initiatives to reduce the carbon footprint.

If you are coming to the festival just to drop off / pick up someone, you will have to get a parking ticket and enter the parking area.

Drivers are recommended to take a direct route to the festival from their point of departure. This will help spread the arrivals and departures out and reduce traffic queues. 

The chart below shows the peak traffic hours and the times when traffic jams are most likely to occur. Try to avoid arriving at the festival during the red-marked hours, or consider taking the bus or train instead.

The main festival access road is from Rascruci (except for RVs), not Bontida, so make sure you follow the road signs on your way to the castle. If you’re travelling in your RV, you’ll use the main entrance to Bontida through the E576 road. You’ll have to show your RV Ticket at the checkpoint, so have it ready.

Print your Car Camping or RV Camping Ticket and leave it on your car’s board.

If you arrive by car and you’ll be staying in the EC Village, you’ll first need to park your car in the parking area and then take a few minutes walk to the camping area. If you have a Car Camping Ticket, you will enter the designated area from EC Village.


The Parking has a limited number of spots, so we strongly recommend you buy a ticket in advance, online. You will be able to buy Parking Tickets on-site as well. A ticket is available for one entry in the parking area. This means that you can leave your car there for the whole festival period. If you leave the parking, you will have to buy a new parking ticket when getting back. As mentioned above, using the full capacity of your car will give you free parking and the chance to win cool prizes. Carpooling by OMV is part of our sustainability initiatives to reduce the carbon footprint.


There will be a dedicated and limited Premium Parking. In order to have access to it, you will need a parking ticket and you will have to show your Premium wristband or Premium ticket + ID at the entrance.

 

BY UBER

Uber drivers will have access via E 576 and DJ161. There will be a dedicated pick-up and drop-off spot for Uber and a flat fee of 200 LEI for the trip to the castle. 

This flat fee is applied for any ride from Cluj-Napoca to the festival or back.

IMPORTANT: Drivers will only be allowed to the dedicated spot in Bonțida by showing the ongoing ride on the app.

BY TAXI & OTHER APPS

If you choose to come by taxi or other transport app, you will have access via E 576 and DJ161. There will be a dedicated Taxi Station.

IMPORTANT: Drivers will only be allowed there by showing the ongoing ride on the app.

 

GETTING TO YOUR BONTIDA ACCOMMODATION

IF YOUR ACCOMMODATION IS IN BONTIDA VILLAGE, IT IS VERY IMPORTANT TO KNOW THIS:

  • talk to your host regarding the car access and give them the license plate number of the car you will use to get to their address;
  • your host will have to inform the Auto Accreditation Office about your license plate number;
  • you will use the main road to Bontida, E576 - DJ161, regardless of what GPS apps instruct you;
  • upon your arrival in Bontida, head to the Auto Accreditations Office where you will be provided with a printed auto access day pass. This will be valid only for the day of your arrival and only to get to your host's address once;
  • the cars must be parked inside at all times, for the duration of your stay;
  • if you leave your host's courtyard by car, when returning, you will only be able to enter the festival’s parking;
  • cars with no auto access pass will use the road from Rascruci and will head to the festival's parking area.

LOCKERS

Choose a care-free experience at the castle by leaving your stuff in a locker and charging your phone whenever you need. 

Book one in advance from here. Charging lockers will be available in the EC Village as well.

 

DOs and DONTs

In the festival area

Participants can bring with them:

  • Backpacks
  • Professional photo cameras and video cameras (the use of materials for commercial or promotional purposes is strictly prohibited)
  • Laptops
  • Medicine (including insulin). You may bring the medications your doctor has recommended in their original packaging. We advise you not to bring more than you need for the duration of the festival. No proof of prescription is required.
  • Flags & selfie sticks
  • Water in sealed plastic bottles
  • Reusable bottles made of plastic
  • Sunscreen
  • Hand sanitizer
  • Lazy Bag

Participants cannot bring with them:

  • Drugs (illegal substances)
  • Food and beverages
  • Knives or folding knives
  • Weapons, explosives (no matter if they are legally detained) etc.
  • Any glass object
  • Alcohol
  • Pets or animals
  • Bicycles, skates, scooters, hoverboards, segways in the festival area
  • Umbrellas of any type
  • Hammock
  • Musical instruments
  • Graffiti, stickers etc
  • Advertising material
  • Garden furniture (folding chair, folding table)
  • Flashlights
  • Speakers, amplifiers or sound systems
  • Drones or other unmanned aerial vehicles

STAYING IN THE EC VILLAGE

Find out what to expect before your arrival at the EC Village.

Participants can bring with them:

  • Backpacks & luggage
  • Laptops
  • Food (including canned food) – except for glass packages
  • Water in sealed plastic bottles
  • Water bottles or other water containers as long as they are not made of glass or metal
  • Perfumes, deodorants and other body & skincare products (glass packaging included)
  • Sunscreen
  • Hand sanitizer
  • Professional photo cameras and video cameras (the use of materials for commercial or promotional purposes is strictly prohibited)
  • Medicine (including insulin). You may bring the medications your doctor has recommended in their original packaging. We advise you not to bring more than you need for the duration of the festival. No proof of prescription is required.
  • Flags & selfie sticks
  • Bluetooth speakers
  • Lazy Bag
  • Flashlights
  • Water bottles or other water containers as long as they are not made of glass
  • Small garden furniture pieces (folding chairs, folding tables). Please make sure that you put them inside when leaving the campsite. We don’t take responsibility for lost items.

Participants cannot bring with them:

  • Drugs (illegal substances)
  • Fire sources
  • Electric generators. Our staff will offer you assistance in case of need
  • Outdoor cooking appliances
  • Electric refrigeration systems
  • Umbrellas of any type
  • Covered pavilion
  • Big fans or other electrical air conditioning devices
  • Weapons, explosives (no matter if they are legally detained) etc.
  • Knives or folding knives
  • Glass containers (except for perfumes)
  • Alcohol
  • Pets or animals
  • Bicycles, skates, scooters, hoverboards, segways
  • Musical instruments
  • Garden furniture (with the exception of small folding chairs & tables)
  • Big sound systems
  • Reusable metal or glass bottles
  • Drones or other unmanned aerial vehicles

Check out the RV Camping Rules.

Check out the Car Camping Rules.

In case you need help or info, go to the Camping Reception (at the entrance of EC Village).

REUSABLE CUPS

  • You can find reusable cups at every bar (except Fresh, Wine, Speed Bars & Coffee Shops). Cocktails or draft beer will be served in them.

  • For your first drink, you’ll pay a 10 lei deposit for the cup.

  • For your second order, return the cup to the bar and receive a clean one in exchange.

  • If you don’t want to carry the empty cup with you until your next order, you can ask the bar for a cup token in exchange for it.

  • At the end of the festival, you can return the cup/token and get your deposit refunded to your wristband. Returns can be made at the Reusable Cupa point near the Ping Pong stage.

  • If you paid via wristband: you can get a refund only for the number of cups registered on your wristband, up to 5.

  • If you paid via card: you can get a refund only once during the festival for up to 5 cups, and the deposit will be refunded to your wristband. A second refund is possible only with proof of transaction.

  • Cups collected from others will not be accepted.



SAFETY

We want the festival to be a safe place for everyone. You can find our Red Team across the festival, ready to help anytime.

If you ever feel unsafe, call +40741069443 our safety line, or order an “Angel Shot” at the bar. We’ll take care and provide you with extra safety. Behind the Safety Line there will be a team of professional therapists to assist you in case of emergencies.

*These safety tools are here for those who truly need help. We kindly ask you not to use the safety line or the Angel Shot code for non-safety-related situations.

If you have general questions or need festival info, please reach out via email or visit the Info Point inside the festival. Ordering an Angel Shot isn’t a conversation starter with the bartender, it’s a discreet way to ask for help. We count on you to keep these measures available and effective for those who really need support.

Also, if you’d like to rest assured that the drink in your hand is safe, you can ask for a cap and a straw at any bar.

Knowledge is sexy. Visit the www.ginfospot.ro for sex-related advice and resources.

 

FIRST AID

There will be 4 first-aid points inside the festival and one in the EC Village. Check the festival’s map.

DISCOVER THE EC WORLD

Check out the schedule in the EC App.

Check out our sustainability initiatives here and see how you can get involved.

There will be Free Water refill stations inside the festival and EC Village. Bring your own container.

Got more questions? Check out the FAQs.

Check out the Rules and Regulations for EC11.

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